Privacy notice.

Kuano Ltd (“Kuano”, “we”) is a company registered in England and Wales (company number 12466186). Our registered address is Hauxton House, Mill SciTech Park, Mill Lane, Hauxton, Cambridge CB22 5HX, UK. We are responsible for the personal information described in this notice.

When you send an enquiry through our contact form, we collect your name, your work email address, the area of interest you select and your message.

We use this information only to respond to your enquiry and to continue any conversation that follows. We do not use it for marketing unless you ask us to, and we do not sell it.

We process enquiry information on the basis of our legitimate interest in responding to people who contact us and, where you choose to work with us, in managing that business relationship.

• Netlify, Inc. hosts this website and receives and stores contact form submissions on our behalf.
• Google provides our email service, through which we receive and answer enquiries.

We do not add enquiries to our customer relationship management (CRM) system. If an enquiry leads to further meetings or a working relationship that we both agree to pursue, we will then record your name, business contact details and our correspondence in our own internal CRM system, which Kuano built and operates, to manage that relationship.

Netlify is based in the United States, so your information may be processed outside the UK. Netlify is certified under the UK Extension to the EU-US Data Privacy Framework, and our agreement with Netlify includes standard contractual clauses with the UK addendum as a further safeguard.

If an enquiry does not lead to further contact, we delete it from our website and email systems within 12 months. If it leads to a working relationship, we keep your details in our CRM for as long as that relationship continues and for 2 years afterwards, unless you ask us to delete them sooner.

This website does not use cookies, analytics or advertising trackers. If you pause the background motion, your browser remembers that setting on your own device; it is not sent to us. Our hosting provider processes technical information, such as IP addresses, to deliver and secure the website.

You can ask to see the personal information we hold about you, and to have it corrected or deleted. You can also object to how we use it. To make a request, email contact@kuano.ai.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).